Terms of Service

These Terms of Service (“Agreement” or “Terms of Service”) are a legally binding agreement between you (the “User,” “you,” or “your”) and Tensai Technologies, Inc. (“Tensai,” “we,” “us,” “our”). You acknowledge and agree that your use of the Watto AI platform (the “Platform”) through Watto’s website at https://www.watto.ai/  (the “Website”) will be governed by this Agreement, our Privacy Policy, and any related terms.

Your use of our Website or Platform shall constitute your acceptance of this Agreement and all of the terms and conditions stated under this Agreement and our Privacy Policy referenced herein.



Tensai provides a product to help companies integrate distributed and remote team collaboration tools. The product is a central hub for all functions in a company to collaborate and align by using AI to tie together knowledge scattered across all company cloud apps.


To be eligible to use our Website or Platform, you represent and warrant that you: (a) are 18 years of age or older; (b) are not currently restricted from accessing our Website or Platform, or not otherwise prohibited from having an account, (c) are not our competitor, or are not using our Website or Platform for reasons that are in competition with us; (d) will only maintain one registered account at any given time; (e) have full power and authority to enter into this Agreement and doing so will not violate any other agreement to which you are a party; (f) will not violate any of our rights, including intellectual property rights such as patent, copyright, and trademark rights; and (g) agree to provide at your cost all equipment, browser software, and internet access necessary to use our Website or Platform.


We grant you a limited, non-exclusive, revocable, non-transferable, non-licensable, non-sublicensable license to access and use our Website or Platform to access, stream, download, and use on your device our Website or Platform and content made available in or otherwise accessible through our Website or Platform, strictly in accordance with this Agreement.


You agree that our Platform, including but not limited to the Website, graphics, trademarks, and editorial content, contains proprietary content, information, and material, which are owned by Tensai and/or our licensors, including our customers, brands and agencies, and are protected by applicable intellectual property and other laws, including but not limited to copyright. You agree that you will not use such materials other than for your permitted use of our Platform or in any manner inconsistent with the terms contained in this Agreement.


By entering this Agreement, you grant Tensai permission to use your name and logo in our customer lists and marketing materials. Tensai agrees to discontinue the use of any name or logo upon the termination of this Agreement or your written request with five (5) day notice.


Nothing in this Agreement grants any title or ownership interest in or to any copyrights, patents, trademarks, trade secrets, or other proprietary rights in or relating to our Website or Platform. Tensai and its licensors and service providers reserve and will retain their entire right, title, and interest in and to our Website and Platform, including all copyrights, trademarks, and other intellectual property rights therein or relating thereto, except as expressly granted to you in this Agreement.


You can access and use our Website at https://www.watto.ai/. When downloading and using our Platform, you are required to provide us with registration information, including personal information. You agree that we have the right to disable your access and use rights at any time if you have violated any provision of this Agreement and/or our Privacy Policy.  You agree to cooperate with us if the security of our Website or Platform is compromised by you or another person through the use of our Website or Platform.  We will not be liable for any loss or damage arising from your failure to comply with this Section.

We collect personal and business information, which we need, from you when you register to use our Website or Platform. This information is necessary for us to provide our Website or Platform to you and is stored on our servers to enable us to continue to provide our Website or Platform to you. Upon your written request, we will provide you with a list of all of the Personal Information that we store on you within thirty (30) days of receiving your request. Also, upon your prior written request, we will delete any such information within thirty (30) days of receiving your request. Notwithstanding, please note that if you ask us to delete all such information, we will not be able to continue to provide our Website or Platform to you. Please send your requests to us at support@Tensai.ai.  


The parties to this Agreement agree that each shall treat as confidential all information provided by a party to the others regarding such party’s business and operations. All confidential information provided by a party shall be used by any other parties solely for the purposes of rendering services pursuant to this Agreement and, except as may be required in carrying out the terms of this Agreement, shall not be disclosed to any third party without the prior consent of such providing party. The foregoing shall not apply to any information that is publicly available when provided or which after that becomes publicly available or which is required to be disclosed by any regulatory authority in the lawful and appropriate exercise of its jurisdiction over a party, any auditor of the parties hereto, by judicial or administrative process or otherwise by applicable law or regulation. Both parties agree to comply with all laws, rules, regulations, and ordinances relating to privacy, confidentiality, security, data security, and the handling of customer information, which may be established from time to time.


You shall not duplicate, license, sublicense, publish, broadcast, transmit, distribute, perform, display, sell, rebrand, otherwise transfer or commercially exploit our Website or Platform (excluding any user content); reverse engineer, decompile, disassemble, decipher, capture screen shots, or otherwise attempt to derive the source code for any underlying intellectual property used to provide our Website or Platform, or any part thereof; utilize information, content or any data you view on and/or obtain from our Website or Platform to provide any service that is competitive with us; adapt, modify, or create derivative works based on our Website or Platform; rent, lease, loan, trade, sell/re-sell access to our Website or Platform or any information therein, or the equivalent, in whole or part; access, reload, or “refresh” or make any other request to transactional servers that are beyond generally accepted usage of web-based applications; use manual or automated software, devices, scripts robots, other means or processes to “scrape”, “crawl” or “spider” any web pages contained in the Website; attempt to or actually access our Website or Platform by any means other than through the interface provided by Tensai; attempt to or actually override any security component included in or underlying our Website or Platform; engage in any action that interferes with the proper working of or places an unreasonable load on our infrastructure, including but not limited to unsolicited communications, attempts to gain unauthorized access, or transmission or activation of computer viruses; remove any copyright, trademark, or other proprietary rights notices contained in or on our Website or Platform, including those of both Tensai or any of our licensors; or engage in any action or promote any content that is harmful, offensive, illegal, unlawful, discriminatory, dangerous, profane, or abusive.


You hereby consent to receive communications via email, text message on your mobile device, or calls to your mobile number. You acknowledge that you may incur additional charges or fees from your wireless provider for these communications, including text message charges and data usage fees. You also agree that you are solely responsible for such charges and fees, not Tensai.


Our Website and Platform are currently provided to you at no annual cost. As part of this Terms of Service,  you agree to comply with the most recent version of our Pricing Terms, which are incorporated by reference into these Terms of Service. If we modify the pricing in the future, we will communicate such modifications to you.


Payments processed via the Watto AI Platform by third-party payment processors (such as Stripe)  are subject to the terms of use and privacy policies of those payment gateways and are not accessible or controlled by Tensai. For payments processed via third-party payment processors, we may receive information related to your payment card type and last four digits, postal code, country of origin, and payment expiration date. We recommend reviewing the third-party payment processor's Privacy Policy for additional information.


You agree to indemnify, defend, and hold Tensai and our officers, employees, managers, directors, customers, and agents (the “Indemnitees”) harmless from and against any and all costs, liabilities, losses, and expenses (including but not limited to reasonable attorneys’ fees) resulting from any claim, suit, action, demand or proceeding brought by any third party against Tensai and our Indemnitees arising from any of the following: (i) a breach of this Agreement; (ii) the negligence, fraud, or willful misconduct of you or your employees, agents, or contractors; (iii) incorrect information provided by you in your account or elsewhere; or (iv) a failure by you or your employees, agents, contractors or invitees to comply with applicable laws and regulations.


You acknowledge and agree that in no event will Tensai be liable to you or any third party for any indirect, punitive, exemplary, incidental, special, or consequential damages, whether in contract, tort (including negligence), or otherwise arising out of this Agreement, or the use of, or the inability to use, our Website or Platform, including, without limitation, any information made available through our Website or Platform pursuant to this Agreement. In the event the foregoing limitation of liability is determined by a court of competent jurisdiction to be unenforceable, then the maximum liability for all claims of every kind will not exceed one time (1x) the aggregate of payments received under this Agreement. The foregoing limitation of liability will cover, without limitation, any technical malfunction, computer error or loss of data, and any other injury arising from the use of our Website or Platform.  


You may terminate this binding legal Agreement with Tensai by providing thirty (30) days prior written notice, with a possible termination charge. You hereby agree to a term of one (1) year from your use of our Website or Platform. We reserve the right to suspend or terminate your account at any time for any or no reason, including, but not limited to if we reasonably believe: (i) you have violated this Agreement or our Privacy Policy, (ii) you create risk or possible legal exposure for Tensai; or (iii) our provision of our Website or Platform to you is no longer commercially viable. We will make reasonable efforts to notify you of such termination by the email address associated with your account or the next time you attempt to access your account. In all such cases, this Agreement shall terminate, including, without limitation, your license to use our Website or Platform.


If you believe that any content on our Website or Platform violates your copyright, and you wish to have the allegedly infringing material removed, the following information in the form of a written notification (pursuant to the Digital Millennium Copyright Act of 1998 (“DMCA Takedown Notice”)) must be provided to our designated Copyright Agent.

Your physical or electronic signature;

Identification of the copyrighted work(s) that you claim to have been infringed;

Identification of the material on our Website or Platform that you claim is infringing and that you request us to remove;

Sufficient information to permit us to locate such material;

Your address, telephone number, and email address;

A statement that you have a good faith belief that use of the objectionable material is not authorized by the copyright owner, its agent, or under the law; and

A statement that the information in the notification is accurate, and under penalty of perjury, that you are either the owner of the copyright that has allegedly been infringed or that you are authorized to act on behalf of the copyright owner.

Tensai’s Copyright Agent to receive DMCA Takedown Notices is Rishabh Panwar at rishabh@watto.ai. You acknowledge that for us to be authorized to take down any content, your DMCA Takedown Notice must comply with all the requirements of this Section. Please note that, pursuant to 17 U.S.C. § 512(f), any misrepresentation of material fact (falsities) in a written notification automatically subjects the complaining party to liability for any damages, costs and attorney’s fees incurred by Tensai in connection with the written notification and allegation of copyright infringement.


This Agreement shall be governed by the law of the State of Delaware, without respect to its conflicts of laws principles.  Each of the parties to this Agreement consents to the exclusive jurisdiction and venue of the state and federal courts located in Santa Clara County, California for any actions not subject to Dispute Resolution and Arbitration provisions as set forth in Section 17.


Except for any disputes, claims, suits, actions, causes of action, demands or proceedings (collectively, “Disputes”) in which either party seeks to bring an individual action in small claims court or seeks injunctive or other equitable relief for the alleged unlawful use of intellectual property, including, without limitation, copyrights, trademarks, trade names, logos, trade secrets or patents, you and Tensai agree (a) to waive your and Tensai’s respective rights to have any and all Disputes arising from or related to this Agreement, use of our Website or Platform, resolved in a court, and (b) to waive your and Tensai’ respective rights to a jury trial. Instead, you and Tensai agree to arbitrate Disputes through binding arbitration (which is the referral of a Dispute to one or more persons charged with reviewing the Dispute and making a final and binding determination to resolve it instead of having the Dispute decided by a judge or a jury in court).


This Agreement constitutes the entire agreement between you and Tensai and supersedes any prior agreements between you and Tensai. Our failure to exercise or enforce any right or provision of this Agreement will not constitute a waiver of such right or provision. If any provision of this Agreement is found to be invalid, we both nevertheless agree that the court should endeavor to give effect to our intentions as reflected in this provision, and the other provisions of this Agreement to remain in full force and effect. Any claim or cause of action arising out of or related to use of our Website or Platform or this Agreement must be filed within one (1) year after such claim or cause of action arose or be forever barred. A party’s failure to act with respect to a breach by the other party does not constitute a waiver of the party’s right to act with respect to subsequent or similar breaches. All the sections intended to survive the termination of this Agreement shall survive. Any notices to you shall be provided to you through our Website or Platform or given to you via the email address or physical address you provide to Tensai.